> For the complete documentation index, see [llms.txt](https://extension-doc.rocky.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://extension-doc.rocky.exchange/reference/faq.md).

# FAQ

## Is Rocky Wallet self-custodial?

Yes. Wallet transactions are authorized with signing material controlled through the Extension. You are responsible for protecting the recovery phrase and private key.

## Can Rocky Exchange recover my wallet?

No. Rocky Exchange cannot recreate a lost recovery phrase, private key, or signing key. A password is not a recovery backup. Rocky Wallet 1.0.2 also requires the complete Party ID during import, so keep an offline record of it with the matching recovery information.

## Why is my Canton Party ID long?

A complete Party ID combines a party name with a fingerprint, usually in the form `party-name::fingerprint`. The fingerprint distinguishes the exact Canton party and must be preserved when receiving or sending.

## Why does Home shorten the Party ID?

Home shortens only the visible fingerprint to fit the balance card. The copy control returns the complete Party ID. Compare the complete copied value for transfers and confirmations.

## Why does an asset price show `$0.00`?

In some summary or list displays, `$0.00` can mean that no quote is available; it can also represent a configured quote whose value is actually zero. Check the token quantity and exact asset identity independently. For a positive History amount with no usable quote, Rocky Wallet shows **Price unavailable**.

## What is an Offer?

An Offer is an incoming transfer that requires a wallet decision before receipt completes. Review its sender, exact asset, amount, and expiration, then accept or reject it inside the Extension.

## Does receive preapproval accept existing Offers?

No. Offers that are already pending remain manual and still require **Accept** before they expire. Preapproval applies only to matching future incoming transfers within covered registrar scope.

## Can a DApp turn on receive preapproval?

No. Enable and disable are Extension-owned permission and signing flows under **Settings > Network Config**. The public DApp SDK cannot perform them.

## Which assets are supported?

Canton Coin and configured, enabled Token Standard assets are supported for the capabilities shown by the wallet. **CC**, **USDCx**, **CBTC**, and **CUSD** are examples; current availability depends on the Wallet Backend configuration and selected network. Unknown holdings may remain visible but are unverified and cannot be sent or accepted.

## Where can I find the Extension version?

Open **Settings** and find the **Version** row. This documentation describes Rocky Wallet version 1.0.2.

## What should I do before resetting the wallet?

Record and verify the complete Party ID for every account, then verify each Party ID's matching, readable offline recovery phrase or private-key backup before deleting any local data. During recovery, enter the complete Party ID before selecting **Import with Recovery Phrase** or **Import with Private Key**. Reset removes local encrypted wallet data and remembered state from that browser, but it does not reverse completed Canton transactions or let Rocky Exchange restore missing signing keys.

For problem-specific steps, see [Troubleshooting](/reference/troubleshooting.md). For credential and incident guidance, see [Wallet Security](/permissions-and-security/wallet-security.md).


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